medical doctor holding senior patient's hands and comforting her

Best Practices for Successful Patient Engagement

Patient engagement is the cornerstone to achieving the triple aim of healthcare; Improving patient experience, advancing population health, and cutting costs form the triad of health care goals. A successful patient engagement strategy does not merely include patient communication and education. It involves the implementation of robust infrastructures that facilitate[…]

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Pregnant woman talking to doctor on tablet with a healthcare crm

3 Ways Healthcare CRM Engages Your Patients

Providing the best care for patients is a top priority for healthcare facilities. The modern advancements in technology help make that possible through healthcare CRM. Using CRM software enhances the customer service relationship thus engaging patients in a more proactive manner. So, just how can CRM benefit your facility and what does it do?[…]

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