In today’s world, streamlining business tasks is an important part of staying on top of the workload. However, many industries are not taking full advantage of digital methods to reduce monotonous tasks. In fact, according to research conducted by Harvard Business Review, the healthcare industry lags behind in digital usage in rudimentary jobs. While healthcare uses advanced technology for diagnostic care, the simple tasks such as receiving a digital payment are done only 20% of the time. Healthcare CRM software helps streamline business transactions. Here are 3 reasons medical facilities should consider CRM for their practice.
The Harvard Business Review stated that companies that utilize digital technology in every aspect of business discover an increase in production. The studies actually reveal that companies that lead the way in production are “13 times more digitally engaged that the rest of the economy.” This should be a motivation for healthcare to invest in CRM.
Bolsters patient engagement
Having an interactive CRM that patients can use any time is a boost to your patient engagement goals. The great thing about digital CRM is patients can connect whether they are at home or on the go.
When your staff has the digital tools needed to facilitate speedier paperwork, then they can accomplish more. This helps motivate them to work harder. As they accomplish the workload in less time, they have more times to take on other more pressing tasks.
Investing in CRM software is a step in the right direction for healthcare facilities. Connect with HealthGrid to find out more information!