Physicians want their patients to make healthy choices so they will have an extended life. However, the fact is that not everyone comes into his or her doctor’s office regularly to receive preventative care or well visits. That means many individuals may not get into a doctor’s office until they are sick or have a disease. Therefore, one goal of the healthcare industry is to find methods to engage patients where they are in order to help them become healthier. This is where a healthcare CRM comes into play as an aid to physicians. Here are three ways a CRM helps patients stay healthier.
Provides health status
Through a CRM software system, physicians can provide patients with information about their health. Once patients are registered in the system, doctors can give updates about their medical condition, blood test results, and x-ray exams. As patients understand the nature of their situation, they will be better equipped to make decisions about their health.
Sends them health reminders
People tend to forget to take care of routine health maintenance. However, many people want to be more proactive with health but simply need a gentle nudge to remind them. CRM software programs give patients reminders to take care of regular health appointments or get tests they need.
Sometimes patients don’t understand their condition. When this happens, they may not take the steps to resolve the problem. By providing information pertinent to the patient’s condition, physicians aid them in being healthier.
At HealthGrid, we provide innovative CRM software that works wherever your patients are. Patients can access the system via mobile phone or computer making it convenient and readily available. Patients who have the information and access they need about their health can make the best choices for their health. Contact us for more information!