If you are going to commit yourself to a plan of good, solid patient engagement, you are probably already aware of the challenges that await you.
It’s not going to be easy, but we’re here to tell you that in the long run, it will be well worth it.
First, the basis of many patient engagement challenges tends to be generational. What worked for the Silent Generation and the Baby Boomers does not apply so well for Generation X and the Millennials. For instance, while the latter groups would respond well to e-mails, apps, and even text messages from their healthcare providers, the former groups may find such methods baffling.
In other cases, the particular challenges may be geographical, educational, cultural, or financial. As varied and individualized as the people themselves, these challenges must be observed, understood, and approached with care and due consideration.
Only then can they be effectively addressed.
Although there are clear challenges to maintaining good patient engagement, the clear benefits far outweigh the costs of both time and energy.
As David Wright, chief outcomes officer for GetWellNetwork, sees it, patients who are educated – about both their condition and their care – are also patients who are most likely to get and stay healthy. “We’ve been collecting data for more than ten years that demonstrates that patients who are engaged in their care consistently get better outcomes,” he said recently (Health Care IT News).
In short, better engagement equals healthier patients.
We Can Help
At HealthGrid, we do more than just recognize the value of maintaining good patient engagement. We also know how to help you make the most of your efforts. If you have questions or comments about this, or if you would like to hear more about our services or benefit from our expertise, please feel free to contact us at any time.